This weekend provided me some laughter from the USPS. If you are planning to ship any gifts to your loved ones this year, please consider insuring your boxes. While my Etsy shop has open for only a half year, I have run across a lot of things the USPS has done and it doesn’t matter what service you are choosing whether its media mail, first class rate, or priority mail, some how something happens to my packages sooner or later. Hence, I have learned that no matter what the price of the item is, I need to have it fully covered just in case. I know that shipping cost can be high with insurance but for just a bit more it provides a added protection that is needed. If you are running a shop or planning to mail stuff to your love ones this holiday please spend that extra money to get insurance, you will fill better knowing that you are covered.
Here’s my story: As some of you might know, I donate to sampler boxes each month. Well Sampler Village gets 100 lovely samples by me each month, and I have to say this is the first time USPS has done something this cruel. I made very cute samples of my candles and bath salts and I was excited to give them out for the holidays for those people that were willing to purchase a sampler box this month. Now, here is the picture of the samples:
I decided to ship them Media Mail in Home Depot box. These are new Home Depot boxes that I buy to ship them and I make sure I throw in peanuts to cushion my samples. This is the third box of 100 samples this year I sent out so its not like I was new at this… hence this is what happens. I receive an email from Traci letting me know that the package did not arrive yet. She also told me that the package was missent. So then I checked in on USPS and they assured me that it would arriving by Dec 4th. Now the funny thing is before I sent out this package, I knew something was going to happen to it… It was just a big feeling and I almost did not insure the items but I stuck with the insurance and I am glad I did because what happen was totally unbelievable.
The box was totally damaged… and from what Traci told me it looked like they some how broken the bottom of the box so my 100 samples must have fallen out of the box. How they didn’t notice 100 samples falling out of the box is beyond me. I dont know if they are just plain stupid or blind because if 100 samples falls out wouldnt you notice?? lol, anyways who ever it was decided not to send an empty box this time… hence they decided to replace something, even if it is trash… LOL so now we have this….
I swear that isn’t my order, when I boxed this all up, all my samples were fill up to the top , and I know that isnt 7 pounds worth of stuff… Lets take another Look what’s there shall we??….lol
ROFL, what can I say my lovely samples got replaced by a Dog bed and I have no idea what that other thing is either! LOL, So just warning everyone , this is why I insure everything and I really care what service it is because I have done it all and something has happened to every service I use so far… For Priority mail , they actually break open their priority boxes open and have stolen my items for my clients before, then send them an empty box with orange tag saying missing contents?? Then there was first class mail where I send a sample bottle of oil to my customer and she never received it. Here in the US, it only takes about 5 business days to get it , sometimes it seems to take them forever but I had an instance where it didn’t show up until 1 month later….lol… I mean wow seriously, I insured the package and they also wanted to fight me on it saying it was delivered when it wasn’t delivered… Luckily my customer was sweet and notified me that she finally got that bottle of oil even though I made another order for her. She was sweet to pay me the other oil , that was kind of her to do that.
Now, you know why I insure my products when I ship them out. you cant trust the USPS these days and since its the holidays, please use precaution because I know people will open boxes to steal, why not if no one is looking, what if its a cool Christmas gift your are sending? See what I mean? Don’t take the risk… sadly, my customers at Sampler village aren’t getting any samples from me this holiday box.. And one more thing, I just checked USPS website to file my insurance claim online and guess what the link is not working… so now I have to file it by hand to get my insurance money back…
Bottom line Buy insurance, really please do yourself a favor, these days you can’t trust people working there to take care of your packages over there… save yourself worry and headaches… insure your items.